Refund & Cancellation Policy

1 Our Satisfaction Guarantee

We stand behind the quality of our service with a 7-day satisfaction guarantee on all first-time purchases. If you are not completely satisfied with your purchase within the first 7 days, we will provide a full refund — no questions asked.

This guarantee applies to both first-time subscription purchases and first-time one-time purchases. We believe in building trust, and this is our commitment to your satisfaction.

2 Subscription Plans

Cosmolink Meditation offers the following subscription plans:

• Basic ($1.99/month): Core wellness features to get started
• Premium ($3.99/month): Unlimited access to all advanced features
• Annual ($24.99/year): Best value — full premium access for a full year, save 48% vs monthly

Billing Details

• Subscription plans are billed on a monthly or annual recurring basis through our payment processor
• All prices are listed in USD (United States Dollars)
• Subscriptions renew automatically at the end of each billing period unless cancelled

3 Subscription Cancellation

You have the right to cancel your subscription at any time. Here's how it works:

• How to cancel: You can cancel anytime from your account settings or by contacting our support team
• Effective date: Cancellation takes effect at the end of your current billing period
• No prorated refunds: We do not provide prorated refunds for partial billing periods
• Access continues: You will continue to have access to your subscription features until the end of the current billing period
• No cancellation fees: There are no fees or penalties for cancelling your subscription

If you subscribed through the Apple App Store or Google Play Store, please manage your subscription directly through their respective platforms.

4 Subscription Refund Policy

First Purchase

Your first subscription purchase is covered by our 7-day satisfaction guarantee. If you are not satisfied within the first 7 days of your initial subscription, you may request a full refund.

Subsequent Renewals

Subscription renewals are generally non-refundable. However, we may make exceptions in the following cases:

• Accidental double-charging: If you are charged twice for the same billing period due to a system error
• Billing errors: If you are charged an incorrect amount or charged without authorization

App Store & Google Play Subscriptions

Subscriptions purchased through the Apple App Store or Google Play Store are subject to the refund policies of those respective platforms. We are happy to assist you with the refund process — please contact us and we will guide you through the steps.

5 One-Time Purchases

Cosmolink Meditation offers the following one-time purchase products:

• Full Year Zodiac Report — $1.49
• Soul Connection Reading — $2.99
• Dream Deep Dive Bundle — $0.99
• Personal Symbol Design — $1.99

7-Day Refund Guarantee

All one-time purchases come with a 7-day refund guarantee. You are eligible for a refund if any of the following apply:

1. The content was not delivered or is significantly different from what was described
2. There was a technical error preventing you from accessing the purchased content
3. You accidentally made a duplicate purchase of the same item

Not Eligible for Refund

A one-time purchase is not eligible for refund if the content has been fully accessed or consumed after the 7-day period. We evaluate refund requests on a case-by-case basis to ensure fairness.

6 How to Request a Refund

To request a refund, please contact us via email with the necessary information. Here's what to do:

Contact Email

Please Include

• Your order number or the email address associated with your purchase
• The date of purchase
• The name of the item or subscription plan
• A brief reason for your refund request

Processing Timeline

• Response time: We will review your request and respond within 3-5 business days
• Approved refunds: Once approved, refunds take 5-10 business days to appear on your original payment method
• Payment provider variation: Processing time may vary depending on your payment provider or bank

7 Non-Refundable Cases

The following situations are not eligible for refunds:

• One-time purchases made more than 7 days ago (unless covered by an exception)
• Subscription billing periods that have already passed or been fully used
• Content that has been fully consumed or accessed after the 7-day guarantee period
• Purchases made through fraudulent means or unauthorized account access
• Subscription renewals beyond the first billing period (unless there is a billing error)

We reserve the right to evaluate refund requests on a case-by-case basis and make exceptions at our sole discretion.

8 Changes to This Policy

We may update this Refund & Cancellation Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

Material changes to this policy will be posted on our website with at least 30 days' notice before they take effect. The "Last updated" date at the top of this page will also be revised.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically for the latest information.

9 Contact Us

If you have any questions, concerns, or requests regarding this Refund & Cancellation Policy, please don't hesitate to reach out to us. We're here to help.

We aim to respond to all inquiries within 3-5 business days. Thank you for being a part of the Cosmolink Meditation community.