Your Privacy Matters

By using the Service, you agree to the collection and use of information in accordance with this policy. We built Cosmolink Meditation as a safe, supportive space for your wellness journey — and your privacy is foundational to that promise.

1. Information We Collect

We collect information in several ways to provide and improve the Service for you. Below is a breakdown of the types of data we may collect:

1.1 Information You Provide to Us

We collect information you voluntarily provide when you create an account, use the Service, or communicate with us, including:

• Account Information: Email address, username, and account credentials.
• Profile Information: Birth date (for zodiac and birth chart calculations), birth time, birth location, profile preferences, and personalization settings.
• Content Data: Dream descriptions, chat messages with the AI assistant, mood entries, journal notes, and any other content you submit through the Service.
• Communication Data: Information you provide when contacting our support team, including email correspondence and feedback.

1.2 Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Features used, interaction patterns, time spent, app performance data, and crash reports.
• Log Data: IP address (anonymized where possible), browser type, referring/exit pages, date and time stamps, and clickstream data.

1.3 Payment Information

When you make a purchase or subscribe through the Service, payment is processed by our trusted third-party payment processors, including Lemon Squeezy, Stripe, Apple App Store, and Google Play. We do not store full credit card or payment card details on our systems. Payment data is handled directly by these processors under their respective privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Personalize the Service: Operate, maintain, and deliver our wellness features including zodiac calculations, personalized insights, guided meditation, dream analysis, and affirmations tailored to your profile.
• To Improve Our Products: Understand how users interact with the Service, develop new features, and enhance the overall user experience.
• To Communicate with You: Send service-related notifications, account updates, security alerts, and customer support responses. With your opt-in consent, we may also send marketing communications about new features, promotions, or wellness content — which you can opt out of at any time.
• To Ensure Security and Prevent Fraud: Detect, prevent, and address technical issues, unauthorized access, fraud, and abuse of the Service.
• To Process Transactions: Manage subscriptions, process payments, deliver purchased content, and handle billing-related matters.
• To Comply with Legal Obligations: Respond to legal requests, enforce our Terms of Service, and protect our rights and the rights of our users and the public.

3. How We Share Your Information

We NEVER sell your personal data. This is a fundamental promise. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, including cloud hosting providers, payment processors, analytics services, email delivery providers, and customer support tools. These providers are contractually obligated to protect your data, use it only for the specified purposes, and maintain appropriate security measures.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect the safety, rights, or property of Cosmolink Meditation, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
• Aggregated or Anonymized Data: We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, statistical analysis, or other purposes.
• With Your Consent: We may share information with your explicit consent for specific purposes you choose.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

• Account Data: Retained for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except for information we are legally required to retain.
• Content Data: Retained for as long as you keep it in your account. You can delete individual dream entries, chat messages, mood entries, or other content at any time through the app settings. Deleted content is removed from our active systems within 30 days.
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for product improvement and research purposes.
• Payment Records: Retained for as long as required by applicable law, tax regulations, and accounting standards — typically 7 years or as required by relevant jurisdictions.
• Communication Data: Support communications may be retained for up to 3 years to track service quality and resolve follow-up issues.

5. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption in Transit: All data transmitted between your device and our servers uses TLS/SSL encryption.
• Encryption at Rest: Sensitive personal data is encrypted when stored on our servers.
• Access Controls: Strict role-based access controls ensure only authorized personnel can access personal data, and only for specific business purposes.
• Regular Security Audits: We conduct periodic security assessments and audits of our systems and practices.
• Employee Training: All team members receive regular training on data protection, privacy best practices, and security protocols.

However, no method of electronic storage or transmission over the Internet is 100% secure. While we strive to protect your personal information using industry-standard measures, we cannot guarantee its absolute security. We encourage you to take steps to protect your own data, such as using a strong, unique password for your account.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct or update inaccurate, incomplete, or outdated personal information.
• Deletion: You may request that we delete your account and associated personal information, subject to certain exceptions (e.g., legal obligations).
• Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by using the unsubscribe link included in marketing emails or by updating your notification settings in the app.
• Data Export / Portability: You may request to download your personal data in a structured, commonly used, and machine-readable format.
• Restriction of Processing: You may request that we restrict the processing of your personal information in certain circumstances.
• Withdraw Consent: If we process your information based on consent, you may withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, please contact us at aaron88882023@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request to ensure we are disclosing data to the correct person.

7. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without appropriate parental consent, we will take prompt steps to delete that information from our systems.

If you are a parent or guardian and believe your child under 16 has provided us with personal information, please contact us at aaron88882023@gmail.com and we will take appropriate action.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. For example, our cloud hosting providers and service providers may operate in the United States, Europe, or Asia-Pacific. These countries may have data protection laws that differ from those in your jurisdiction.

We take appropriate safeguards to ensure that your personal information receives an adequate level of protection wherever it is processed. These safeguards include:

• Using only reputable service providers with strong data protection commitments
• Implementing standard contractual clauses or other approved transfer mechanisms
• Ensuring data minimization principles are applied to all transfers

By using the Service, you consent to the transfer of your information to countries outside your country of residence as described in this policy.

9. Third-Party Services

The Service may integrate with or contain links to third-party websites, plugins, applications, and services. We are not responsible for the privacy practices, content, or policies of these third parties. We encourage you to review the privacy policies of any third-party services you interact with through our platform.

Our Service uses the following categories of third-party services that may collect information:

• Payment Processors: Lemon Squeezy, Stripe, Apple App Store, and Google Play for processing payments and subscriptions.
• Analytics: App Store analytics, Google Analytics (with anonymized IP), and other analytics tools to help us understand usage patterns and improve the Service.
• Cloud Hosting: Major cloud providers for hosting our application and data infrastructure.
• Email Services: Transactional email providers for account and service communications.
• Customer Support: Support ticketing and communication tools.

Each of these third parties operates under their own privacy policies and terms of service, which govern their handling of your data.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and remember your preferences when you visit our website. Cookies are small text files stored on your device by your web browser.

10.1 Types of Cookies We Use

• Essential Cookies: These are necessary for the basic functioning of the website and cannot be turned off in our systems. They are usually set in response to actions you take that amount to a request for services, such as setting your privacy preferences or logging in.
• Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website and user experience. You can opt out of these cookies.
• Preference Cookies: These enable the website to provide enhanced functionality and personalization, such as remembering your language or region preferences.

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete individual cookies or all cookies
• Block cookies from being set
• Configure cookie preferences per website

Please note that disabling or blocking certain cookies may affect the functionality and user experience of our website. For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit your browser's help documentation or www.allaboutcookies.org.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features we offer. We encourage you to review this Privacy Policy periodically for any changes.

When we make material changes, we will provide you with reasonable notice — at least 30 days before the changes take effect — through email (sent to the email address associated with your account), an in-app notification, or a prominent notice on our website. Material changes are those that significantly affect your rights or how we use your data.

The "Last updated" date at the top of this Privacy Policy indicates when it was last revised. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your rights, please don't hesitate to reach out to us. We take privacy matters seriously and will respond promptly.

Thank you for trusting Cosmolink Meditation with your wellness journey. Your privacy is our priority. ✦